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Bilingual Customer Service Rep

Hire Customer Support Reps in your time zone for 30% under US-market

Near helps startups and larger companies bolster their support team with affordable and bilingual Customer Support Reps. Interview for free and slash your support budget in half with LatAm talent.

Interview for Free
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Sick of doing support yourself? Can't find good reps?

Leverage our pool of 15k+ candidates and hire excellent support talent affordably and quickly.

Near can help you

  • Save 30-70% on salaries
    Lower-cost, motivated candidates.
  • Hire quickly - 10x Faster
    Typically in under 20 days.
  • Find the best teammates for you
    Customer support expertise, issue resolution, and ticket management.
  • Save time with pre-vetted candidates
    English fluency. Bilingual. Comprehensive customer service experience.

Experience

Near candidates are skillful professionals with excellent English proficiency and impressive work experience.

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Junior — Junior Bilingual Customer Service Reps have 1-2 years of experience or less.

Mid-level/Semi-senior — Mid-level Bilingual Customer Service Reps have 3-5 years of experience.

Senior — Senior Bilingual Customer Service Reps have 5 years of experience or more.

Head/C-level /Managers/ VPs — Managers / VPs Bilingual Customer Service Reps have 7+ years of experience in management roles.

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See a few of our 15k pre-vetted candidates

Milagros D.

Milagros D.

Bilingual Customer Support Representative
 
from 
Chile
Monthly Salary
$
0.9
k
$
1.2
k
Jaime R.

Jaime R.

Bilingual Customer Support Representative
 
from 
Paraguay
Monthly Salary
$
1.0
k
$
1.2
k
Mateus N

Mateus N

Customer Success Agent
 
from 
Brazil
Monthly Salary
$
1.5
k
$
2.0
k
Juan G.

Juan G.

VP of Customer Support
 
from 
Mexico
Monthly Salary
$
2.2
k
$
2.5
k
Ana F.

Ana F.

Customer Support Lead
 
from 
Uruguay
Monthly Salary
$
1.5
k
$
1.7
k
Jaime R

Jaime R

Customer Support Specialist
 
from 
Colombia
Monthly Salary
$
1.5
k
$
2.0
k
Kiara D.

Kiara D.

Bilingual Customer Support Specialist
 
from 
Argentina
Monthly Salary
$
1.2
k
$
1.3
k

Why LatAm?
Teammates, not resources.

US Time Zones

US Time Zones

Hire teammates, not offshore resources. Near candidates work in US time zones.

Strong English

Strong English

Candidates verify their English level on sign-up. Plus, our recruiters filter the best apps for your job to save you time.

Seamless Work Culture

Seamless Work Culture

Leverage a set of processes tailored to manage remote onboarding, compliance, and payroll.

Save 30-70% on salaries

Lower Operational Costs

LatAm salaries are 30-70% below US market. It’s a win-win situation.

How it works

If you don’t hire, you don’t pay a cent.
No upfront or hidden fees.

1

Sync
with you

We'll discuss your hiring needs and help finish crafting any Job Descriptions.

2

Review and Interview

We'll post your job on our platform and our recruiters will send qualified apps your way. We integrate with your hiring process.

3

Hiring,
made simple

No need to set up an entity, deal with international payments, or ship equipment. Near does it all for you.

All in cost, simple monthly fee

Jr. Bilingual Customer Support Representative

  • Fluent in English/Spanish/Portuguese
  • 1+ years of experience
  • Strong call handling and issue skills
  • Experience with Microsoft Office and Google Suite tools
Hire Now
Starting at
$
0.9
k
/month

Bilingual Customer Support Representative

  • Fluent in English/Spanish/Portuguese/etc.
  • 3+ years of experience
  • Outstanding record keeping and tracking performance
  • Experience with Tier 3 support and ticket management
Hire Now
Starting at
$
1.0
k
/month

Bilingual Customer Support Specialist

  • Fluent in English/Spanish/Italian
  • 6+ years of experience
  • Proven issue resolution skills
  • Extensive knowledge of CRM solutions and Microsoft Office tools
Hire Now
Starting at
$
1.2
k
/month

Head of Customer Support

  • Bilingual English/Spanish
  • 9+ years of experience
  • Experience in team engagement initiatives
  • Proficient with Microsoft Office, Asana, CRM solutions, Slack and Google Suite tools
  • Call structure and model expert
Hire Now
Starting at
$
2.2
k
/month

Customer Support Lead

  • Fluent in English/Spanish/Portuguese
  • 8+ years of experience
  • Experienced bilingual customer support team manager
  • Proficient with Microsoft Office, Asana and CRM solutions
  • Extensive experience in escalation management
Hire Now
Starting at
$
1.5
k
/month
Have a role?
Get pricing
Not only did we double the size of our sales force in four short months, we found top talent.
Deanna Hunt
Global Senior Sales Recruiter
 at 
Metabolic Living
Near was a low-risk, high ROI way to source finance talent. In under two weeks, we hired a Corporate Development Analyst with an MBA and managed to hit our acquisition goal for the year.
Conor Chamness
Head of M&A
 at 
Dura Software
We felt confident in the competence of Near’s team. Is the person on the other side digging deep? Are they asking the right questions? Can they explain back to me what I should expect? Your team gave us all of that.
Anton Lipkanou
President / Head of Client Services
 at 
DELVE
We were determined to work with global talent in our local time zone, and Near has been a fantastic way to find talented Latin American team members.
John Kennedy
Founder / CEO
 at 
Mesa Cloud
Frequently asked questions

What is the difference between a Customer Service Representative and a Bilingual Service Customer Representative?

Bilingual Customer Representatives on Near are able to communicate natively in another language other than English (e.g. Spanish, Portuguese, etc.)

How does your pricing work?

We charge a monthly fee per hire which changes slightly dependent on the role. We can provide an exact quote once we have requirements for the role you're looking to fill. You don't pay us anything unless you make a hire.

What roles can I hire for?

We specialize in the following categories: Finance & Accounting, Marketing, Customer Support & VAs, Sales, and Software Engineering. We've successfully placed candidates ranging from Virtual Assistants and PhD Data Scientists in under 3 weeks. We only help hire LatAm talent. It's our specialty and we do it well.

How do I pay candidates?

You can pay through us, use an in-house solution, or we can connect you with one of our global hiring partners.

Do I need to sponsor candidates / issue a work Visa to hire in LatAm?

You don't. Candidates are not US-based and therefore don't need a visa/sponsorship to work.

How do I know I can trust your candidates?

We pre-vet all of our candidates for English fluency and clean resumes. We run reference calls and international criminal background checks. We’ll do our best to find a teammate you can stay with for the long term!

All the nearshore perks

Zero-hassle hiring
Get in touch