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Bilingual Customer Service Rep

Hire faster, cheaper, easier. Quality Bilingual Customer Service Reps.

Excellent, first-class talent at your fingertips.
Access our pool of 15K+ pre-vetted candidates.

Trusted by:

Expand your talent pool and hire first-class Bilingual Customer Service Representatives.

Reach your dream employees, faster than ever before. 

Near can help you

  • Save 30-70% on salaries
    Lower-cost, motivated candidates.
  • Hire quickly - 10x Faster
    Typically in under 20 days.
  • Find the best teammates for you
    Customer support expertise, issue resolution, and ticket management.
  • Save time with pre-vetted candidates
    English speaking. Comprehensive customer service experience.


Near candidates are top university grads with excellent English proficiency and impressive work experience.

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Junior — Junior Bilingual Customer Service Reps have 1-2 years of experience or less.

Mid-level/Semi-senior — Mid-level Bilingual Customer Service Reps have 3-5 years of experience.

Senior — Senior Bilingual Customer Service Reps have 5 years of experience or more.

Head/C-level /Managers/ VPs — Managers / VPs Bilingual Customer Service Reps have 7+ years of experience in management roles.

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See a few of our 15k pre-vetted candidates

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Why LatAm?
Teammates, not resources.

US Time Zones

US Time Zones

Hire teammates, not offshore resources. Near candidates work in US time zones.

Strong English

Strong English

Candidates verify their English level on sign-up. Plus, our recruiters filter the best apps for your job to save you time.

Seamless Work Culture

Seamless Work Culture

Leverage a set of processes tailored to manage remote onboarding, compliance, and payroll.

Save 30-70% on salaries

Lower Operational Costs

LatAm salaries are 30-70% below US market. It’s a win-win situation.

How it works

If you don’t hire, you don’t pay a cent.
No upfront or hidden fees.


with you

We'll discuss your hiring needs and help finish crafting any Job Descriptions.


Review and Interview

We'll post your job on our platform and our recruiters will send qualified apps your way. We integrate with your hiring process.


made simple

No need to set up an entity, deal with international payments, or ship equipment. Near does it all for you.

All in cost, simple monthly fee

Jr. Bilingual Customer Support Rep

  • 1+ years of experience.
  • Bilingual English + Spanish customer support.
  • Strong call handling skills.
  • Email management.
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Starting at

Bilingual Customer Support Representative

  • English + Spanish + Portuguese customer service.
  • 3+ years of experience.
  • Outstanding record keeping and tracking performance.
  • Well adept at ticket management.
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Starting at

Bilingual Customer Support Specialist

  • English + Spanish + Italian customer service.
  • 6+ years of experience.
  • Proven issue resolution skills.
  • Trained on escalation management.
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Starting at

VP of Customer Support

  • CS bilingual English + Spanish call structure and model expert.
  • 9+ years of experience.
  • Able to execute performance management measures.
  • Experience in team engagement initiatives.
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Starting at

Customer Support Lead

  • English + Spanish +Portuguese customer service.
  • Experienced bilingual customer support team manager.
  • 8+ years of experience.
  • Extensive experience in escalation management.
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Starting at
Have a role?
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I actually ran ads at the same time on We Work Remotely and RemoteOK, and it was shocking to see the difference.
Tom Elliott
Vice President of Product Management
Not only did we double the size of our sales force in four short months, we found top talent.
Deanna Hunt
Global Senior Sales Recruiter
Metabolic Living
We were determined to work with global talent in our local time zone, and Near has been a fantastic way to find talented Latin American team members.
John Kennedy
Founder / CEO
Mesa Cloud
Frequently asked questions

What is the difference between a customer service representative and a bilingual service customer representative?

Bilingual customer representatives are able to communicate using another language other than English ie Spanish, Portuguese etc.

What does zero-risk hiring mean?

If you don't make a hire, you don't pay anything. We don't charge upfront fees and we make pricing fully transparent once we have your role requirements.

Do I need to sponsor candidates / issue a work Visa to hire in LatAm?

You don't. Candidates are not US-based and therefore don't need a visa/sponsorship to work.

How do I pay candidates?

You can pay through us, use an in-house solution, or we can connect you with one of our global hiring partners.

How does your pricing work?

We charge a fee per hire due on the candidate's start date. It can be paid as a monthly fee or a one-time success fee. The fee changes slightly dependent on the role. Please reach out if you have any specific questions!

How do I know I can trust your candidates?

We pre-vet all of our candidates for English fluency and clean resumes. We run reference calls and international criminal background checks. We’ll do our best to find a teammate you can stay with for the long term!

All the nearshore perks

Zero-hassle hiring
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