Outsourcing is an increasingly common business practice across many industries. Companies now leverage talent from all over the world to access specialized skill sets, manage costs, and keep their internal workforce agile.
For many businesses, Latin America (LatAm) has become an ideal location for outsourcing due to its cultural alignment with the US, competitive pricing, and growing pool of skilled professionals.
To help your search for the right LatAm outsourcing company, we’ve created a curated list of 15 great partners for everything from software development and IT services to customer support and back-office operations.
First, we’ll help you confirm whether LatAm outsourcing services are the right solution for your organization by looking at its advantages over some offshore counterparts.
Should You Outsource to LatAm?
Nearshoring to Latin American countries can be a strategic business decision that offers several benefits. However, it is important to consider whether it aligns with your specific needs and operational goals.
When deciding whether LatAm outsourcing is the right choice for your organization, ask questions like:
- What is the scope of the project?
- What expertise does it require?
- Will it need real-time communication?
- Do team members need to speak English?
- How much money could it save?
Benefits of Outsourcing to Remote Talent in LatAm
Here are some of the advantages you can expect when you work with a LatAm outsourcing company:
Accessibility and time zone alignment
LatAm outsourcing benefits from shared or closely aligned time zones with US companies, especially compared with Asian or East European regions. Smaller time zone differences make real-time collaboration easier and communication more streamlined.
For example, if you’re looking to hire a software developer and your project demands constant communication during regular business hours, LatAm could be the perfect choice due to its overlapping time zones and thriving software industry.
Cultural affinity
LatAm countries tend to have a strong cultural affinity with the US due to historical ties and geographical proximity. These cultural similarities can lead to smoother interpersonal relations and better alignment on consumer expectations and business practices.
Cost-effective labor
Hiring from the LatAm talent pool can mean enjoying significant cost savings while maintaining high-quality standards. Labor costs in this region are often lower than in the US, while the level of expertise, particularly in IT and technical fields, can be very competitive.
Highly educated workforce
Many LatAm countries have put a strong emphasis on education. As a result, there is a growing number of highly skilled professionals in fields such as software development, engineering, and business process outsourcing (BPO).
Rapidly growing tech hubs
LatAm has seen an emergence of tech hubs, with cities like São Paulo, Mexico City, Buenos Aires, and Medellín attracting global interest due to their vibrant start-up ecosystems and innovative talent.
15 Top LatAm Outsourcing Companies To Work With
This section presents a selection of 15 top outsourcing companies with a strong presence in LatAm. These organizations have been chosen based on their reputation, services, and proven track record of delivering quality solutions to international clients.
Note that the list is not ranked in any particular order. While each company has significant operations in LatAm countries, some are global entities that have expanded their reach to tap into the rich talent pool and favorable business environment found in the region.
Let’s explore each and see what makes them stand out in the competitive outsourcing market.
1. Near
That’s right, we’re up first! Near is a full-service recruiting agency that connects US businesses with LatAm professionals for roles like:
- Staff accountants
- Virtual assistants
- Outbound sales reps
- Mobile app developers
We find, hire, onboard, pay, and retain top LatAm professionals, integrating them so that they quickly feel like another member of your team.
For example, Tribu needed a web designer with a complex technical skill set. We found them the perfect candidate 75% faster than their typical hiring time, and they’re saving $37K annually on salary and overhead.
2. Globant
Globant is a leading figure in the software development and IT services industry, known for its forward-thinking approach and innovative solutions.
Specializing in leveraging the latest technologies, such as AI, blockchain, and cloud computing, Globant focuses on transforming organizations and gearing them toward the digital future.
3. Perficient
Perficient is a leading global digital consultancy known for its wide array of services, ranging from digital marketing to advanced technology and software development.
Since acquiring PSL in 2020, it has established a robust presence in LatAm, focusing on delivering custom solutions that enhance digital experience and business-driven results.
4. Devlane
Devlane offers a strategic nearshore outsourcing model, which aligns closely with clients in the same or adjacent time zones to facilitate smooth communication and seamless collaboration.
It prides itself on delivering top-tier software development services with an agile approach emphasizing flexibility and adaptability. The company has carved out a specialty in crafting custom software solutions, mobile applications, and e-commerce platforms.
5. Scio
Another software engineering outsourcing company, Scio has found a niche in custom cloud-based SaaS products. The firm is adept at helping ISVs (independent software vendors) and start-ups navigate the complexities of product development, from ideation to deployment.
Scio’s expertise in .NET, Java, PHP, mobile app development, and front-end technologies ensures its solutions meet technical benchmarks and contribute to strategic business outcomes.
6. Endava
Endava is a well-established name in IT service management and consulting with a strong footprint in LatAm. It has a rich history of delivering enterprise-level solutions across industries like finance, healthcare, telecommunications, and automotive.
The company’s approach integrates agile at scale with next-gen technology deployment, helping businesses transform and keep pace with rapidly changing digital landscapes.
7. CI&T
CI&T has offered digital solutions for nearly three decades and has a strong presence in the LatAm region with offices in Brazil and Columbia. It is mainly known for helping large enterprises accelerate their digital transformation journeys.
With an agile and collaborative approach, CI&T combines strategy, design, and engineering services to deliver technical excellence and business outcomes.
8. Atento
Atento is one of LatAm’s largest providers of customer relationship management (CRM) and BPO services. With a substantial footprint across the region, it specializes in delivering various customer engagement services, including:
- Multichannel customer service
- Telesales
- Back-office support
Atento’s expertise in customer-centric solutions is renowned, making it a strong partner for companies focusing on customer experience.
9. Teleperformance
While Teleperformance is a global giant in the outsourcing industry, it has an extensive network throughout LatAm. Beyond IT, the company is well known for its expertise in omnichannel customer experience management, offering solutions in customer care, technical support, acquisition, and debt collection.
Its industry-specific services cater to clients in various sectors, including healthcare, banking, travel, and more.
10. Softtek
Celebrated as LatAm’s leading IT services provider, Softtek is well-versed in software development, application maintenance, and IT infrastructure support. Known for pioneering the nearshore industry in the region, it offers clients the advantage of cultural proximity, real-time collaboration, and an attractive cost structure.
Softtek serves various sectors, including financial services, healthcare, retail, and many more, providing consistent, high-quality service delivery.
11. Cognizant
As a powerhouse in the professional services sphere, Cognizant offers a broad spectrum of digital services, including IT, BPO, and consulting.
Although Cognizant operates globally, its strategic expansion into LatAm complements its offering with a unique blend of local expertise and global innovation capabilities.
12. Stefanini
As one of the most prominent Brazilian IT services companies, Stefanini offers a global network of resources with a deep-rooted presence in LatAm. Stefanini delivers various integrated solutions, including digital workplace services, cybersecurity, automation, and business consulting.
Its expertise goes beyond technology, focusing on the human experience to improve operational workflows, enhance customer engagement, and bolster overall business growth.
13. BairesDev
BairesDev is at the forefront of LatAm software outsourcing. As an end-to-end technology solutions provider, it specializes in software development, IT consulting, and maintenance and support services.
The company’s emphasis on English language proficiency and cultural compatibility makes BairesDev an excellent partner for US companies.
14. NEORIS
NEORIS provides application outsourcing services, system integrations, custom software development, and IT consulting.
Its industry-focused solutions for healthcare, manufacturing, retail, and telecommunications ensure clients get services tailored to their specific challenges. With its roots in LatAm, Neoris brings a deep understanding of the regional market, complemented by its global insights.
15. Hexacta
Hexacta is a software development and IT consulting company that prides itself on the strong technical expertise it has honed to tackle complex software challenges. It provides tailor-made software solutions, application development, testing, and UI/UX design services.
With a team-based approach and dedication to adopting agile methodologies, Hexacta can serve both start-ups and large corporations with responsive and dynamic solutions.
Final Thoughts
The potential partners we’ve explored underscore the commitment to quality, innovation, and customer service that exists in the LatAm region across various industries and operational scopes.
If you’re ready to explore the potential advantages of a LatAm outsourcing company, we invite you to book a no-commitment call with us. This free consultation could be your first step toward hiring Latin American talent that aligns with your strategic business goals and operational needs in under 21 days.
