How Dynamic EcoHome Went From On-Site Teams to Remote Nearshore Teammates in Every Department, 100 Hires Later

{{basil-dynamic-testimonial}}

The Challenge

In 2024, Dynamic EcoHome, a residential solar installer in the Dallas–Fort Worth area, Texas, needed someone to handle post-installation service calls for homeowners. 

The company already had a working, valued relationship with an offshore staffing partner in Jordan, built up since 2021 for engineering, solar design, and project coordination roles.

But the role had specific requirements that ruled out the easiest option, simply expanding the Jordan team:

• Bilingual in English and Spanish, for a high volume of Spanish-speaking customers.
• Evening and weekend coverage, with hours running until 8 p.m. Central and sometimes 10 p.m., well into the night for the Jordan team.
• A direct, long-term hire, not a rotating contractor.

The issue wasn’t the quality of the offshore team in Jordan. It was the clock: by the time the US workday ends at 5 p.m. Central, it’s already around 2 a.m. there, so covering evenings meant working through the night, and people burned out quickly. The setup also didn’t offer the Spanish-language coverage this particular role needed. 

Basil Hameed, Dynamic EcoHome’s Human Resources Director, explains:

{{dynamic-challenge-testimonial}}

Dynamic EcoHome then reached out to Hire With Near to see if Latin America could cover what its partner in Jordan couldn’t.

{{challenge-component}}

Concerns vs. What Actually Happened

Dynamic EcoHome had real, reasonable concerns about adding a second working region alongside Jordan.

{{concerns-component}}

People They Hired

{{dynamic-hustlers-testimonial}}

What started as a single customer support search has grown into 100 placements and 40 distinct roles. They span sales support and scheduling, solar design and field operations engineering, and other departments including HR, finance, and marketing, 40 distinct roles in total.

Other departments noticed:

{{dynamic-other-departments}}

That shift took some adjusting. Apart from its team in Jordan, Dynamic EcoHome’s staff had always worked on-site, and managers had to learn how to lead people they’d never meet in the office. Today, some of those remote hires schedule and support the company’s field crews, and field workers have asked where to find them so they can shake their hand.

Some of the roles hired are:

{{hired-component}}

A few of the roles powering Dynamic EcoHome’s growth

• Customer Support Representatives and Schedule Strategy Representatives, who handle the bilingual, customer-facing work the partnership was originally built on.
• AHJ Coordinators and Field Support Engineers, who manage permitting and technical work that Jordan used to handle on its own.
• A Senior Accountant and Senior Cost Accountant, the partnership’s first finance hires.
• Two Technical Project Managers and a Field Recruiting Manager, the first hires with real management-level scope through Hire With Near.

Results

Latin America is now a core part of how Dynamic EcoHome builds its team.

Here’s what’s changed since 2024:

{{results-component}}

What’s Next

It started with one customer support hire in 2024. Two years later, Dynamic EcoHome has had 100 placements across 40 roles, and every department, including roles the company once assumed had to be on-site, has a teammate based in Latin America.

Finance was the last to join, and management hiring is the next area taking shape: Basil describes it as “a work in progress right now.”

Asked what he would tell a colleague weighing Hire With Near, Basil keeps it simple:

{{dynamic-next}}

Ready to build a team that grows with you? Book a call with Hire With Near.

To learn more about Dynamic EcoHome, visit their website.